This is a demo store. Any orders placed through this store will not be honored or fulfilled.

Logo

Street store:
Suite 1, Ground Floor, 20 George St,
Hornsby NSW, AUSTRALIA

Customer Service

Shipping & Delivery

Camp Hike Climb only ships within Australia.

Our shipping rates are:  All orders over $99 are freight free within Australia to a limit of 10kg. Orders above this weight will be individually assessed and customer notified of additional charges. Orders under $99 will be charged $9 within Australia.

Camp Hike Climb uses Australia Post Regular for delivery of orders. If your order is urgent please contact us for Express Post charges. You can expect delivery by Regular post to most regional towns within 2 to 3 working days after your goods have been shipped. Once goods have been shipped you will receive a Tracking Number via email.

All orders are usually shipped within 3 working days. If you have not received an order within 10 days, please notify us by email at: INFO@CAMPHIKECLIMB.COM.AU

Privacy & Security

CAMP HIKE CLIMB is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the CAMP HIKE CLIMB Web site and governs data collection and usage. By using the CAMP HIKE CLIMB website, you consent to the data practices described in this statement. Collection of your Personal Information

CAMP HIKE CLIMB collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. CAMP HIKE CLIMB also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by DOMAIN NAME. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by CAMP HIKE CLIMB for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the CAMP HIKE CLIMB Web site.

Use of your Personal Information

CAMP HIKE CLIMB collects and uses your personal information to operate the CAMP HIKE CLIMB Web site and deliver the services you have requested. CAMP HIKE CLIMB also uses your personally identifiable information to inform you of other products or services available from CAMP HIKE CLIMB and its affiliates. CAMP HIKE CLIMB may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

CAMP HIKE CLIMB does not sell, rent or lease its customer lists to third parties. CAMP HIKE CLIMB may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CAMP HIKE CLIMB may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to  HTTP://WWW.CAMPHIKECLIMB.COM.AU , and they are required to maintain the confidentiality of your information.

CAMP HIKE CLIMB does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

CAMP HIKE CLIMB keeps track of the pages our customers visit within  HTTP://WWW.CAMPHIKECLIMB.COM.AU , in order to determine what CAMP HIKE CLIMB services are the most popular. This data is used to deliver customized content and advertising within CAMP HIKE CLIMB to customers whose behavior indicates that they are interested in a particular subject area.

CAMP HIKE CLIMB Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on CAMP HIKE CLIMB or the site; (b) protect and defend the rights or property of CAMP HIKE CLIMB; and, (c) act under exigent circumstances to protect the personal safety of users of  HTTP://WWW.CAMPHIKECLIMB.COM.AU , or the public.

Use of Cookies

The CAMP HIKE CLIMB Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize  HTTP://WWW.CAMPHIKECLIMB.COM.AU pages, or register with  HTTP://WWW.CAMPHIKECLIMB.COM.AU site or services, a cookie helps  HTTP://WWW.CAMPHIKECLIMB.COM.AU to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the web site, the information you previously provided can be retrieved, so you can easily use the  HTTP://WWW.CAMPHIKECLIMB.COM.AU features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of  HTTP://WWW.CAMPHIKECLIMB.COM.AU .

Security of your Personal Information

CAMP HIKE CLIMB secures your personal information from unauthorized access, use or disclosure. CAMP HIKE CLIMB secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol (256 bit).

Changes to this Statement

CAMP HIKE CLIMB will occasionally update this Statement of Privacy to reflect company and customer feedback and the law. CAMP HIKE CLIMB encourages you to periodically review this Statement to be informed of how CAMP HIKE CLIMB is protecting your information.

Contact Information

CAMP HIKE CLIMB welcomes your comments regarding this Statement of Privacy. If you believe that CAMP HIKE CLIMB has not adhered to this Statement, please contact CAMP HIKE CLIMB at INFO@CAMPHIKECLIMB.COM.AU. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Returns & Replacements

Your satisfaction is our first priority at CAMP HIKE CLIMB. If your item is faulty upon receipt or is not as described, we will gladly exchange the item or refund your credit card. All returns are subject to us receiving the item back within 14 days of purchase. Items must be returned with their original packaging and, unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

The cost of any returned item is to be paid by the customer. 

Please note: All climbing and height safety equipment is non-refundable.

 

Returns Process

To return an item, please send it to:
CAMP HIKE CLIMB
SUITE 1 GROUND FLOOR,  20 GEORGE ST, HORNSBY NSW 2077

 

And also include the following information:

      • Your Order number if known (appears on the top of the confirmation email)
      • Your name and address
      • A description of the item you are returning
      • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.At Camp Hike Climb

About Us
At Camp Hike Climb our mission is to ignite and fuel your connection and love of the outside world.
The team at Camp Hike Climb love the outdoors. We just do. We guarantee that you will see this reflected in our store. We source and supply the best uality products and brands from around the world at competitive prices. We offer expert advice with an enthusiasim that is infectious.
If you need advice on where to go, what to do or how to kit yourself out so that your experience in the outdoors is safe, comfortable and enjoyable then come in and have achat or visit our online store. We'd love to see you :)